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Privacy Policy


Privacy Statement

Your privacy is important to Venus Calling. This privacy statement provides information; at which the personal information that Venus Calling Pty Ltd collects, and the ways in which Venus Calling Pty Ltd uses that personal information. Except where otherwise legally appropriate we will treat your personal information as private.

Information Collection & Use

Venus Calling Pty Ltd is the sole owner of all personal information collected at this site. We will not rent or sell your personal information to any third party.

The Nature Of Our Business

We are principally a retailer. Retailing can utilise a number of facilities and functions including shops, the Internet, promotional material (using various forms including paper and electronic mail outs), credit and other card systems, layby arrangements and reward schemes.

Personal Information Collection

Venus Calling Pty Ltd. does not collect personal information unless it is necessary or appropriate for us to carry out our activities as a retailer. We only collect such information by lawful and fair means and in an unobtrusive way. We use this information to provide you with our services and/or products. This information will be managed as follows:

Disclosure of Personal Information & Marketing

We will use and disclose your personal information for the primary purposes of our business as a retailer or a purpose related to our primary purpose such as marketing, where you consent to such disclosure or such disclosure is permitted by the Act. In addition we use such information to market to you products and services offered by Venus Calling Pty Ltd unless you tell us that you do not wish to obtain such marketing material.

Venus Calling Pty Ltd may utilise the services of contractors from time to time for the purposes of marketing and undertaking services as promoted by Venus Calling. Your personal information will be provided to these businesses for the purposes of ensuring that our services are marketed to you or to enable a service to be provided to you. We will not otherwise provide your personal information to a third party without your approval.

Use of Personal Information

Venus Calling Pty LTd may use your Personal Information to enable us:

  • To process your orders
  • To improve our services
  • To inform you of special promotions, new catalogues and important changes to the business that may be of interest to you
  • Collect payments from you
  • Send you products that you purchase
  • Only on a need to know basis will some of your information be passed on to our delivery couriers to enable accurate and timely delivery of your orders and/or promotional materials and catalogues.

If you have any inquiries concerning privacy matters, please contact us.

Ensuring Accuracy of the Personal Information we hold:

We will reasonably attempt to ensure that the personal information we hold about you is accurate, up to date and complete. To assist this and to do this, please inform us if your details have changed.

We Reserve The Right To:

  • Cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.
  • That all orders are subject to availability of stock.
  • To take reasonable steps to verify that the order and credit details are bona fide.

Security and Access of Personal information

The personal information you have provided to us will be kept confidential and secure and not accessible for unauthorised use, amendment or disclosure. You are able to access the personal information we hold about you at any time by contacting us.

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